Orbit Group — AI-Powered OS for HVAC Businesses
Orbit OS · Built for Australian HVAC

Never Miss
Another Call.

AI-powered voice agents, automated follow-ups, and a complete CRM — so every lead becomes a booked job.

Free 10-minute call. No commitment.

Features

What Orbit OS Does For You

Six systems working together so you capture more leads, book more jobs, and grow without hiring.

01

Answer Every Call

When you can't pick up, our AI receptionist answers instantly — captures details, explains pricing, and books the job in.

02

Respond in Seconds

Every enquiry gets an instant SMS and follow-up sequence. No lead sits waiting — they're in your pipeline immediately.

03

Reactivate Past Customers

Turn your old database into new revenue with targeted reactivation campaigns that bring back past customers.

04

Collect Reviews on Autopilot

Post-job review requests go out automatically, building your Google rating while you focus on the next job.

05

One Dashboard, Full Visibility

Leads, bookings, quotes, and customer history — all tracked in one place. No more spreadsheets.

06

Smart Website Included

Auto-quote calculators, AI chatbots, and voice agents that keep you ahead of competitors.

Process

How It Works

Three steps to a system that captures every lead.

1

Discovery Call

We confirm you're a fit and map your call flow, services, and goals.

2

We Build It

You send access and business details. We configure Orbit OS end-to-end for you.

3

Go Live

We run test calls, turn it live, and you start capturing leads immediately.

Is It Right For You?

Orbit OS is built for HVAC businesses ready to grow.

You get 30+ inbound calls per month
You want bookings without hiring admin
You're ready to stop losing leads to voicemail
Book a 10-min Fit Check
Testimonials

What Our Clients Say

★★★★★
"Built my HVAC system end to end, works very well. The team really understood what we needed."
★★★★★
"Pulled everything together and the automations are saving me lots of time. Cheers to the team."
★★★★★
"The custom build was great and delivered on time. Professional from start to finish."
FAQ

Frequently Asked Questions

Everything you need to know about getting started.

Two options: AI answers only when you miss a call, or it handles all calls 24/7 including after-hours and overflow. Either way, every caller gets a fast, professional response.

Yes. The AI voice agent runs around the clock — nights, weekends, public holidays — so you never lose a lead.

No. Orbit OS sits alongside tools like ServiceM8, Simpro, and AroFlo. It handles lead capture, follow-up, and booking.

Most setups go live within 3–7 days. We handle the full build — you just send us your business details.

No problem. We can integrate with your existing site or set up a branded Orbit page — whichever works better.

Stop Losing Leads.
Start Today.

Book a free 10-minute fit check and see exactly how Orbit OS works for your business.

Book Your Fit Check

OUR SYSTEM HELPS YOU

Pull more revenue from existing customers

Convert inbound enquiries into booked jobs with ease

Smooth seasonality with

a recurring membership model

Follow up, nurture leads, and collect reviews automatically

Operate with a system built specifically for your business

View leads, bookings, and revenue in one dashboard

Heres How We Do It

Having worked with leading HVAC companies in the US, we now leverage the best practices and want to hyper-grow local Aussie Heating and cooling companies.

Image

Instant Lead Response

Every enquiry is contacted immediately, no delays.

When someone fills out a form, calls, or messages your business, they receive an instant response and are routed correctly so no opportunity is missed.

Image

Lead Nurture & Re-Engagement

Stay top-of-mind until they’re ready to book.

If a lead doesn’t book straight away, Orbit OS sends a short follow-up sequence (Email/SMS) that answers common questions, builds trust, and brings them back to a booking link.

Image

AI Smart Website

Supercharge your customer experience

From Auto-quote calculators, to AI chatbots and Voice agents, stay on top of your competitors by delivering the best experience

Image

Centralised CRM & Pipeline

Everything lives in one place.

Leads, jobs, quotes, and customer history are tracked in a single system so you always know who’s active, pending, or overdue.

Image

Past Customer Reactivation

Turn old enquiries into new jobs.

We re-engage your existing database with targeted campaigns to bring back past customers for servicing, upgrades, or replacements.

Image

Referral & Review Automation

More referrals, more reviews — automatically.

After a job is completed, the system requests reviews and referrals at the right time, helping you build trust and win more work.

How Orbit OS Captures Jobs

01

Call Handling

When you can't pick up, our AI Receptionist answers instantly, captures job details and books them in.

02

Instant Text Back

The system sends instant SMS confirmation and follows up until the booking.

03

Track Everything

Calls, messages, bookings and job statuses are tracked in one a simple view so you know where everything is at.

Meet the team behind Orbit OS

We’re a hands-on team building AI-powered CRM + automation systems for service businesses. We install a proven setup, tailor it to your brand, and keep it running so you get more booked jobs without extra admin.

Will Ham

Co-Founder and Sales

Heath Cauchi

Co-Founder and Delivery

MEET THE FOUNDERS

Will Ham

Co-Founder & Sales

Heath Cau

Co-Founder & Delivery

We’re a hands-on team building AI-powered CRM + automation systems for service businesses. We install a proven setup, tailor it to your brand, and keep it running so you get more booked jobs without extra admin.